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Type: Small Business / Auto Shop

Location: Tysons Corner / Vienna, Virginia (VA)

Company Background and Goals:

Tysons Auto Specialties is a full service car maintenance and automotive repair shop in Vienna, VA. They pride themselves on personal service and strive to build long-lasting relationships and satisfied customers. Tysons Auto stands out from other mechanic shops by assisting their clients in making well-informed decisions based on the car owner's needs and goals. Their goals for their new website were:

  • Provide an improved communication medium for client communications.
  • Provide information on the services that Tysons Auto offers.
  • Improve the site design and functionality.

Katalyst Role:

For Tysons Auto Specialties, we implemented an On-line Newsletter subscription system and an On-Line Customer Satisfaction Survey. The newsletter system allows Tysons Auto customers to subscribe online as well as unsubscribe, all without Tysons Auto staff having to intervene. The staff can then upload new newsletter content each month and send out the newsletter via email with automated links back to their website. The customer satisfaction survey will allow Tysons Auto to gather feedback on their customers’ experience to use to improve their service.


  • Website Design
  • Content Management System
  • Online Newsletter Subscription
  • Information Architecture
  • Site Search Capability
  • Automatically Updating Sitemap
  • Auto-Rotating Quotes for Client Testimonials
  • Customer Satisfaction Survey


PHP, xHTML, CSS, MySQL database

Our Work

“We built a web site and after a year realized that our skills resided more in running our business than web development. The problem was that many aspects of our site that could be automated were not! Don Cranford and Katalyst came to our rescue. They built a extremely professional web site that has a high level of automation for our subscribers and for us! They listened to our preferences both in terms of design and in terms of functionality and delivered on our dreams.”
– Gary H. Elsner, Ph.D.
CEO 401k Maximizer, Inc.

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